The status quo
Airbnb is not a solution for any luxury travel.
Here comes the revolution!
How many times have you given up on going to your dream destination because of the hassle of booking? Many, right?
On many platforms such as Airbnb you need to message the hosts personally, and messaging each one individually takes a lot of effort and precious time.
Have you ever seen any other industry where the one who does the job is the paying customer?
What is worse is when you are done you have to think of transport, food, activities.
We believe holiday making should not be an overwhelming experience. It should not take days of planning. It is outdated. It is inconvenient. It is a hassle.
Holiday making should be as easy as 1, 2 ,3. This is why we created Hedo.
Evolution from the 90s
The whole process is a dead-man walking
The problem with big companies is that their entire business model is based on the wrong assumption that the search should be a burden on the customer.
We believe that this original sin was born in the 90s when web1 started with Priceline (the company owning Booking.com).
At that time, the innovation was the internet itself and the creators of the first wave of web app found themselves at a crossroad. The question was to either make the web flow simple for hotel owners or for the customers?
All in all, the decision was right at the time for the hotel industry.
The customers do not need much info regarding the hotel and its availability. The price is the most important dynamic information to pass to the customer.
More than 20 years later, the most demanding customers are renting villas and they require add-on services, as well as personalised experiences and a human touch.
For this purpose, the current business model used by Airbnb, VRBO and similar OTAs are completely inadequate.
Lack of network
Change the location but keep the standard
We are confident that our customer will love our catalogue of experiences and they will book again but in different locations.
We need to built our hubs and support the network of stakeholders who make this possible.
We shall create the local networks of the experts, influencers, local companies and big brand.
We shall create the Pleasure club and infrastructure of logistic to let our local Pleasure team deliver the best possible service.
We shall keep adding location but within the network of the cities which are recognised as the most luxurious.
Lack of specialist
The OTAs are just booking engines
The main website are just setting the rules to filter somehow the search and let you booking a property but that's far from a decent service.
We are planning to have dedicated and passionate people to be different Travel Angels.
The most of the time the guests are barely tolerated and the time in searching is wasted.
"Your dog is not accepted".
"Your too young"
"Too many men"
"Too many kids"
"No chance to cater for people with limited mobility"
The list could be much longer and you cannot be accepted; you must be loved.
We shall offer you the villas, the tools, the services and the experiences with different packs and plans designed by the specialists who knows your needs and preferences.
The travel industry is the only one where the paying customer does the job spending tons of time on searching and planning.
Agents and owners are just waiting for the money to hit the account while clients get exhausted in the making.
THIS IS GOING TO CHANGE, RIGHT NOW!
Lack of standard
The valuation tools to understand the value for money
The pictures can be outdated as well as the review. The villa can be for sale or the owner could be used to cancel for better offers.
The customer cannot get crazy looking for a good opportunity. We want to offer a standard service and it's not something new; all in all it has been the status quo in the hotel industry for many years.
We have a great algorithm, the Luxy calculator!
It calculates the score based on 100 parameters and we shall keep verifying every year or anytime the customers will report something.
the issues must be fixed or we shall take the needed steps to make sure that the quality will be not misrepresented.